MARLOW NAVIGATION

CREW
MANAGEMENT

THE RIGHT SUPPORT. SKILLS. CREW. EVERY TIME!

Effective crew management goes beyond recruitment. MARLOW NAVIGATION specialises in every step, ensuring the right crew is onboard, supported, and equipped to handle the dynamic challenges of maritime operations

different
NATIONALITIES
daily crew
CHANGES
SAILING
SEAFARERS

We deliver fully integrated crew management solutions that go far beyond recruitment. With over four decades of maritime expertise and a global network of 30+ offices, we provide an end-to-end service that ensures your vessels are manned by your dedicated pool of professional, certified seafarers; meeting the highest standards of safety, performance, loyalty and integrity. Our all-in-one solution covers every aspect of crew management: from recruitment and selection to career planning, payroll, insurance, employment services, and beyond. This holistic approach ensures operational efficiency, regulatory compliance, and the well-being of your crew, so you can focus on running your fleet with confidence.

Explore our integrated maritime HR services.

crew operations & logistics

Crew changes are a global operation. Our team manages over 30,000 annually, supported by a custom ERP system that integrates flights, port agents, logistics, and formalities. Each seafarer’s journey is managed end-to-end with real-time updates via our CrewCompanion® app. With global scale, digital infrastructure, and decades of experience, we ensure crew changes are efficient, compliant, and human-centered.

payroll, benefits & welfare

Backed by our ERP system and expert teams ashore, we ensure accurate, compliant, and transparent payroll processing for seafarers from more than 60 nations - covering payslips, allotments, leave pay, and more. In full compliance with local regulations, payments are routed through trusted global banks, and seafarers can access their payslips anytime via the CrewCompanion® app.

training & development

Training is one of our core philosophies. We don't just deploy crew - we mentor and support them throughout their seafaring career. Certified programs cover deck, engine, electrical, and catering roles, delivered through global training centres, digital platforms, and onboard mentoring. Each seafarer follows a clear path tailored to their rank, role, and vessel. In turn this supports safety, performance and long-term crew quality.

compliance, insurance & support

Full-cycle crew compliance across 20+ flag states, including MLC 2006 and STCW adherence, certification tracking, and documentation issuance. We manage local and international seafarer qualifications and travel documents, along with dedicated P&I crew health and accident insurance featuring in-house claim handling. With 24/7 global support and structured wellbeing programs, we ensure seafarers are qualified, protected, and ready throughout their career.

84%
CREW RETENTION

Rate

89%
CREW TRAINING

Engagement

100%
STCW/MLC

Compliance

Our reach spans 1,159 ships with qualified seafarers placed to match the technical and operational profiles of each vessel type.

540

CONTAINERS

215

Heavy lift/mpp

170

general cargo

119

bulk carriers

58

tankers

29

RoRo

18

offshore

10

other

CrewCompanion

Today’s market places growing value on vessels backed by strong crew management—where seafarers are supported, skilled, and motivated to perform.

ship management

maritime training

specialised services